ServiceNow Training
Unlock new career opportunities with our industry-ready ServiceNow Training Program. Designed by experts, this course transforms you into a skilled and highly paid ServiceNow Developer.
Industry-leading trainers deliver the program through in-depth lectures, real-world demonstration, hands-on labs, and interactive discussions.
You’ll learn ServiceNow ITSM implementation end-to-end, from architecture and planning to advanced integrations.
By the end of the training, you will confidently work on real project tasks such as ITIL/ITSM processes, UI configuration, workflow automation, and service mapping. You will also be fully prepared to attempt the ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications.
Enroll today and position yourself at the forefront of digital workflow automation — one of the fastest-growing tech careers worldwide.
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What Is ServiceNow?
ServiceNow is a leading cloud platform that automates workflows across IT, HR, security, operations, and customer service. It replaces manual processes with fast, smart, and scalable digital systems. With low-code tools, even non-developers can build apps and automate business tasks. Click Here To Know More About ITSM & ServiceNow
ServiceNow & Career Growth Potential
Companies worldwide are shifting to digital operations, and ServiceNow has become the backbone of that transformation. Its speed, security, scalability, and ability to integrate with any system make it a preferred choice for enterprises, governments, and Fortune 500 companies.
Career Growth
ServiceNow professionals are in high demand, with strong salaries and global opportunities. Roles like IT Support, Developer, System Admin, DevOps, Consultant, and Architect offer excellent long-term career growth.
Even freshers can start through low-code skills, while IT professionals can specialize in advanced modules. Click to know more about ServiceNow & Career Growth.
Average Salary for ServiceNow Experts
Upskill Now & Get Hired
From startup ventures to Fortune 500 companies, our students have secured positions at numerous esteemed organizations. Here are a few where they are leading with an impact.
Exclusive Perks for availing ServiceNow Training from Thinkscaler Technologies
- Completion Certificate
- 1:1 Online Training Class
- Flexible Class Timings
- Become Industry-Ready in Just 20 Hours
- 1:1 Mock Interviews
- Hands On Projects For Each Module
Get Started as a ServiceNow Administrator
- Learn how to manage and configure the ServiceNow platform.
- Handle user roles & data security to keep operations running smoothly.
- Ideal for aspiring administrators aiming to enhance platform efficiency.
Move to ServiceNow Development
- Learn scripting, automation, and app development within ServiceNow.
- Gain hands-on experience with workflows and integrations.
- Innovate and deliver tailored solutions using advanced platform customization.
Discover More With ServiceNow ITSM
- Specialize in ServiceNow IT Service Management (ITSM).
- Learn incident, problem, and change management to streamline service delivery.
- Create reports and dashboards for focused IT service excellence.
The Result
- 13.5 LPA Average CTC
- 35x Return on investment
- 90% Students bag dream tech jobs
Our ServiceNow Training Program offers a hands-on learning experience, covering everything from the fundamentals to advanced features of the platform. Starting with an introduction to ServiceNow, the curriculum progresses to creating homepages, managing tables and forms, building workflows, and handling service catalogues. You’ll learn data import, user administration, email notifications, creating SLAs, scheduling jobs, and access control.
Explore the full details of our ServiceNow Training curriculum below:
ServiceNow Admin Curriculum
ServiceNow Overview
- Introduction to ServiceNow
- Navigating the ServiceNow Platform
- Application Navigator, Modules & UI Features
User and Role Administration
- User, Group & Role Management in ServiceNow Administration
- Creating and Managing Users
- Creating and Managing Groups
- Role Management and Best Practices
- Impersonation and Delegation
Tables, Forms, and Fields
- Understanding Tables and Schema in ServiceNow
- How to Create and Extend Tables in ServiceNow
- ServiceNow Field Types and Dictionary Entries Explained
- Configuring Forms and Form Layouts
- Reference Qualifiers
List Management
- Working with Lists – Sorting, Filtering, Grouping
- Personalizing List Layout
- Using Filters and Condition Builder
- List Editing and Inline Editing
- List Controls and List Calculations
Data Management
- Import Sets Overview
- Data Sources
- Transform Maps
- Load Data into ServiceNow
- Scheduled Imports
ServiceNow Process Automation
- Introduction to Workflows
- Flow Designer Overview
- Creating and Managing Flows
- Flow vs Workflow
- Approvals and Notifications in Flows
Service Catalog and Request Management
- Introduction to Service Catalog
- Catalog Items and Record Producers
- Creating Variables and Variable Sets
- Order Guides and Workflows
- Request, Requested Item, and Tasks
Notifications and Email
- Email Configuration and Properties
- Email Notifications
- Email Templates
- Inbound Email Actions
- Email Logs and Debugging
Access Control and Security
- Access Control Rules (ACLs)
- Types of ACLs – Table, Field, and Record
- Debugging Security
- Elevated Roles and Security Best Practices
Reporting and Performance Analytics
- Creating Reports in ServiceNow
- Report Types and Configuration
- Dashboards and Performance Analytics Widgets
- Scheduling Reports
- Sharing and Exporting Reports
Update Sets and Migration
- Introduction to Update Sets
- Creating and Managing Update Sets
- Best Practices for Update Set Migration
- Previewing and Committing Update Sets
Introduction to Scripting (Basic)
- Client Scripts – Types and Use Cases
- Business Rules – Types and Use Cases
- UI Policies
- Data Policies
ServiceNow Developer Curriculum
Application Development Fundamentals
- Introduction to Application Development in ServiceNow
- Understanding Scoped vs Global Applications
- Application Files and Application Configuration
- Application Access and Permissions
- Development Best Practices in Scoped Apps
Server-side Scripting
- Introduction to Scripting in ServiceNow
- GlideRecord – Querying and Updating Data
- GlideSystem (gs) Methods and Logging
- GlideDateTime, GlideAggregate, and GlideUser APIs
- Script Includes – Reusable Server Logic
- Business Rules – Before, After, Async, and Display
- Data Policies
Client-side Scripting
- Introduction to Client Scripts
- Types of Client Scripts – onLoad, onChange, onSubmit, onCellEdit
- g_form and g_user APIs
- UI Policies vs Client Scripts
- UI Policies vs Data Policies
- Best Practices in Client Scripting
- Creating and Configuring UI Actions
- Writing Server and Client Scripts for UI Actions
GlideAjax and Scripted Communication
- Introduction to GlideAjax
- Passing Data Between Client and Server
- Using Script Includes with GlideAjax
- Handling Asynchronous Calls and Responses
- Debugging GlideAjax Issues
Flow Designer and Automation
- Flow Designer Overview for Developers
- Creating Custom Flows and Subflows
- Script Steps and Custom Actions
- Flow Triggers, Inputs, and Outputs
- Flow Error Handling and Debugging
Incident, Problem, and Change Management (ITSM)
- Incident Management Overview
- Problem Management Overview
- Change Management Overview
- Lifecycle and States of Tickets
- Task and Assignment Rules
- What is the ServiceNow 1-on-1 Private Training by ThinkScaler Technologies?
It’s a personalized, instructor-led ServiceNow training session tailored to your experience level and goals. You’ll learn directly from a 10+ years experienced ServiceNow expert. - Who should attend this private ServiceNow training?
This training is perfect for beginners, IT professionals, administrators, developers, and organizations looking to master ServiceNow with guided, hands-on mentorship. - What topics are covered in this 1-on-1 ServiceNow training?
The syllabus includes ServiceNow fundamentals, administration, scripting, automation, workflow management, integrations, and real-time project simulations. - Is this a live or recorded training session?
All sessions are 1-1 live and private. You’ll have direct access to the trainer to clear doubts in real time. - What are the benefits of a private 1-on-1 training session?
You receive personalized timing, sessions, attention, customized pacing, dedicated doubt-clearing, and practical project guidance tailored to your learning goals. - Do I need prior ServiceNow experience to join?
No. This program is designed for both beginners and intermediate learners. The course starts from fundamentals and progresses to advanced use cases. - Will I receive a certificate after completing the course?
Yes. The candidate will receive a Completion Certificate from ThinkScaler Technologies after successfully finishing the training. - How long does the ServiceNow 1-on-1 training last?
The duration is flexible, depending on your chosen module or level. Typically, the complete private training spans 18–20 hours across multiple sessions. - How do I enroll in the ServiceNow private training?
You can directly contact us via the provided WhatsApp number for scheduling and payment options. - Why choose ThinkScaler Technologies for ServiceNow training?
Our instructor brings 10+ years of proven ServiceNow expertise with real-world project experience, ensuring you gain practical, job-ready skills and confidence to work on live instances.
Need further assistance?
For any other queries, feel free to contact us.