ITSM Training Batch for ServiceNow – Apply Now

What is ITSM?

IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.

What is ServiceNow?

ServiceNow is a cloud-based platform that helps businesses automate and streamline their processes, and improve their operational efficiency. It’s delivered as Software-as-a-Service (SaaS) and can be used by organizations of all sizes and industries.

ServiceNow offers a variety of modules, including:

• IT Service Management (ITSM): Helps manage IT infrastructure and services, and provides a real-time view of compliance and risk.
• Governance, Risk and Compliance (GRC): Helps identify, assess, respond to, and monitor risk
  IT Asset Management: Provides insight into asset use and costs
• Customer Service Management (CSM): Helps deliver a consistent and personalized customer experience across all channels

ServiceNow can help businesses: Save costs, Increase productivity, Improve operational efficiency, Reduce the time and manual effort involved in remediation, and Establish a consistent workflow.

Here’s why you should register:

1. Comprehensive coverage of ServiceNow Administration and Basics of Development.
2. Perfect for anyone in Application Support, BPO, BPS, or Call Centers.
3. Ideal for those who have used ServiceNow as an end user.
4. Great for students aiming to start a career in trending Cloud Technologies.
5. Learn from experts and gain practical, industry-relevant knowledge.
6. Limited spots available—register now to secure your seat!